Terms & Conditions

Sailo Technologies- General Terms and Conditions

Last Updated: [26.08.2025]

Welcome to https://sailo.tech/ (the “Website”), operated by SAILO TECHNOLOGIES LTD (the “Company”, “we”, “us, or “our”). These Terms and Conditions (the “Terms”) set forth the legally binding conditions governing your access to and use of Website, software, technologies, features, and other online services and Services (as defined blow) provided or made available by the Company.

For purposes of these Terms, “User” “you” and “your” means you as the user of the Website and/or the Services. If you are using the Website or the Services for an organization, then “you” includes you and that organization, and you represent and warrant that (a) you are an authorized representative of the organization with authority to bind the organization to these Terms, and (b) you’re agreeing to these Terms on behalf of that organization.

• DEFINITIONS

The following terms shall have the meaning ascribed to them below:

• “Affiliate” means any corporation, company or other entity that directly or indirectly controls the operation of the Company, is controlled by the Company or that is together with the Company controlled by third parties. For the purposes of this document, “to control” and be “controlled by” shall mean “”The ability to direct the activities of a corporation, other than an ability arising solely from holding a directorship or other position in the corporation, and a belief that a person controls a corporation if he holds half or more of a particular type of means of control in the corporation”.
• “Destination Wallet” means the Wallet address to which Digital Assets are being transferred as part of the Transaction.
• “Digital Asset” means any digital asset (including a virtual currency or virtual commodity) which is a digital representation of value, or the equivalent of value based on (or built on top of) a cryptographic protocol of a computer network.
• “Effective Date” means with respect to each User,the date on which such User commenced the use of any Service.
• “Services” means the services provided by the Company with respect to Transactions, as specified in section ‎5 below, as may be altered, suspended or terminated by the Company in accordance with these Terms.
• “Supported Digital Asset” means the Digital Assets which can be transferred as part of a Transaction, as determined from time to time by the Company, in its sole discretion.
• “Transaction” means a transfer of Supported Digital Assets by User using the Services.
• “User Wallet” means the Wallet address from which Digital Assets are being transferred as part of the Transaction.
• “Wallet” means a software-based or hardware-based tool, that allows you to store, track, transfer, and manage Digital Assets.
• “Wallet Adress” means a unique identifier in the blockchain for a particular Wallet.

• ACCEPTANCE OF THE TERMS
  • By accessing or using the Website or any of the Services, the User agrees to be bound by the Terms.
  • Users who do not accept to be bound by the Terms must not use the Website or any of the Services.

• REGISTRATION
  • In order to use the Services, you must register on the Website by completing the registration form. You must provide all information required on the registration form. Incomplete registrations shall not be accepted.
  • In order to access and use the Services, you must successfully complete the Company’s Know Your Customer (“KYC”) verification process. This process may require you to provide personal identification information, documents, and any other details as requested by the Company to comply with applicable laws, regulations, and internal compliance policies. The Company reserves the right to deny, suspend, or terminate access to its Services if you fail to complete the KYC process or if any information provided is found to be inaccurate, incomplete, or fraudulent.

• ELIGIBILITY
  • To be eligible to use the Services, you must:
    • Be at least 18 years of age or meet the legal age of majority in your jurisdiction.
    • Have full legal capacity to enter into binding contracts.
    • Not be a resident or national of a jurisdiction where the Services is prohibited or restricted by applicable law.
    •  Not be a resident or located in the United States or any U.S. territories.
    •  Not be the subject of sanctions administered or enforced by any country or government or otherwise designated on any list of prohibited or restricted parties (including, but not limited to, the lists maintained by the United Nations Security Council, the U.S. Government (including but not limited to the Office of Foreign Assets Control), the European Union or its Member States, or other applicable government authority) or a citizen, resident or incorporated in a country or territory that is the  subject of country-wide or territory-wide sanctions (including without limitation Cuba, Democratic  People’s Republic of Korea, the Crimea, Donetsk, and Luhansk regions, Russian Federation, Republic of Belarus, Iran or Syria).
    • Not be barred from participating under any applicable laws, statutes, ordinances, rules, regulations, judgments, injunctions, orders and decrees (“Applicable Laws”).
    •  Not to use a virtual private network (VPN) or other tool to circumvent any geo block or other restrictions that the Company may have implemented for use of the Services.
    •  Comply with all Applicable laws, rules, and regulations within your jurisdiction, ensuring that your use of the Services is not prohibited, does not violate or contribute to the violation of any legal requirements, and does not facilitate any unlawful activity. It is your sole responsibility to understand, adhere to, and ensure full compliance with the laws and regulations governing your jurisdiction.
  • Any circumvention or violation of the above as determined by the Company will permanently disqualify you from using the Services.
  • The Company reserves the absolute and unilateral right to refuse, suspend, or terminate access to the Website and/or any of the Services to any user at its sole discretion, including but not limited to cases of actual or suspected fraudulent activity, regulatory  non-compliance, violation of these Terms, or any behavior that may pose a risk to the security, reputation, or operational integrity of the Website, Services or the Company.

• DESCRIPTION OF SERVICES
  • The Company may provide certain services in connection with Transactions performed on its Website, including, without limitation, the following:
    • Wallet Scanning – This service analyzes the Destination Wallet to identify potential legal, financial, and technological threats that may pose a risk to the User. These threats may include Wallets associated with cybersecurity risks such as phishing scams, hacking incidents, malware distribution, or smart contract vulnerabilities; legal and compliance risks, including Wallets linked to sanctioned entities, money laundering, or illicit activities; financial risks such as involvement in Ponzi schemes, fraudulent transactions, or frozen accounts; and reputation risks, including blacklisted wallets or those attempting to obscure transaction origins through anonymization services. Based on the scan results, the Company reserves the right to restrict or block certain Destination Wallets to ensure the security and compliance of Transactions.
    • Wallet Defender – The Wallet Defender service scans the User Wallet to assess its security status and determine whether it is a potential target for, or at risk of, a cyberattack. This assessment may involve analyzing transaction history for suspicious activity, detecting unauthorized access attempts, identifying connections to known malicious or high-risk Wallets, and evaluating security vulnerabilities such as weak private key protection or exposure to compromised smart contracts. Additionally, this service may flag Wallets involved in frequent high-value transactions or interactions with anonymous or high-risk counterparties, as these factors can increase the likelihood of targeted attacks. Based on the findings, the Company may provide security recommendations or take preventive measures to enhance the User Wallet’s protection.
    • Private Transactions – This service allows the User to transfer Supported Digital Assets from the User Wallet to a Destination Wallet in a private and secure manner. It ensures that the User Wallet’s address, the Destination Wallet address, and the Transaction amount remain confidential and are not publicly disclosed.
    • Money Back Guarantee – Under this service, the User may be entitled to reimbursement of certain amounts, subject to the terms and conditions of the Money-Back Guarantee available at: [Link].

• FEES
  • Users shall incur fees based on the Services they choose to use, as well as other parameters of each Transaction, as determined by the Company.
  • The applicable fee amount will be provided to the User prior to the use of each Service.
  • For the avoidance of doubt, fees shall be determined by the Company with respect to each Transaction and/or use of any Service and may vary. The Company reserves the right to modify the fees, at its sole discretion.

• TERMINATION OR SUSPENSION OF SERVICES
  • The Company may, in its sole discretion, terminate or suspend your access to the Services immediately without prior notice or liability for any reason, including if the Company believes you have violated these Terms.
  • Upon termination or suspension, your right to use the Services will immediately cease, and the Company may, without liability to you or any third party: (a) delete or deactivate your account, (b) bar your access to the Services, and (c) retain or delete any information associated with your account.

• NO GUARANTEES AND DISCLAIMERS
  • You acknowledge and accept that the Services are provided “as is” and “as available” without any representations, warranties, or guarantees of any kind.
  • The Website and the Services may experience failures, downtime, security vulnerabilities, or loss of data.
  • No party involved in the development or operation of the Website or the Services, including but not limited to the Company’s directors, employees, contractors, service providers, or Affiliates (collectively, the “Parties Involved”), shall be liable for any losses, damages, or disruptions arising from the use of the Website or Services.
  • The Parties Involved disclaim all express or implied warranties, including but not limited to merchantability, non-infringement, and fitness for a particular purpose. To the maximum extent permitted by law, they shall not be liable for any loss, cost, claim, or damage resulting from the use of the Website or Services, even if they have been advised of potential risks.

• PROHIBITED ACTIVITIES

In connection with your use of the Services and the Website, you agree not to:

• Exploit vulnerabilities, bugs, or security flaws for any malicious purposes.
  • Use the Services for any kind of illegal, fraudulent, or unauthorized purposes, directly or indirectly
  • Compromising the security or functionality of computers, servers, or networks through malware or denial-of-service attacks is strictly prohibited. Any attempt to attack, hack, interfere with, or exploit a smart contract or the is forbidden.
  • Violate copyrights, trademarks, patents, or any other intellectual property rights protected by law.
  • Provide false or misleading information to deceive us or others or engage in fraudulent activities.
  • Utilize data mining, scraping, or similar techniques to collect information from the Website.
  • Share content that is harmful, threatening, abusive, defamatory, or otherwise inappropriate, or seek personal information from minors.
  • Attempt to bypass sanctions or export controls imposed on you or your location.
  • Use the Services to interact with any Digital Assets without full compliance with applicable laws.
  • Attempt to reverse-engineer, decompile, disassemble, or otherwise derive the source code of the Services or any part thereof.
  • Make any automated use of the Services, including but not limited to using scripts, bots, or similar technologies to access or interact with the Services.

• DATE COLLECTION AND PRIVACY

By using the Services, you acknowledge and agree that certain data, such as transaction records and technical logs, may be collected for analysis and improvement of our Services. Personal data, if collected, will be handled in accordance with our Privacy Policy, available at: [ LINK].

•       INTELLECTUAL PROPERTY

• All content on the Website, including the Company’s logo, designs, text, graphics, images, data, software, and other materials (“Company Content”), excluding any information created or uploaded by you (“User Content”), is owned by the Company, unless otherwise stated.
  1. Unless explicitly authorized, Company Content may not be used without the Company’s express written permission.
  1. We grant you a non-exclusive, limited, revocable, and non-transferable license to access and use the Services strictly in accordance with these Terms, solely for their intended purpose. This license will automatically terminate upon the cessation of your use of the Services.
  1. Except for the limited license granted above, all rights, titles, and interests in the Company Content, including any modifications, improvements, or enhancements, remain the exclusive property of the Company. Any rights not explicitly granted are reserved.
  1. You agree not to modify, create derivative works from, reverse engineer, decompile, or disassemble any part of the Services or attempt to derive the source code of the Services.
  • You acknowledge that any feedback, suggestions, ideas, or other information provided by you regarding the Services (“Feedback”) may be used by the Company without any obligation to compensate you. By providing Feedback, you hereby grant the Company a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, display, distribute, and create derivative works based upon such Feedback.

• THIRD PARTY VENDORS
  1. The Company may share identifying information and documentation with certain third-party vendors that provide the Company with services essential to the adequate performance of the Services. Your access to and interaction with these third-party vendors is solely governed by their respective terms and conditions, and the Company assumes no responsibility or liability for any aspect of their operations, including but not limited to their content, data handling practices, security measures, or any interactions between you and these vendors. You expressly waive any claims against the Company related to these third-party vendors, and the Company shall not be liable for any damage or loss arising from or alleged to be caused by your access, engagement, or reliance on their policies and processes.
  • In our efforts to provide helpful resources, we may include links to third- third-party vendors on our website. Please be aware of the following:
    1. We do not endorse or make any representations about these third-party vendors. The inclusion of any link does not imply our approval or recommendation.
    1. It is the User’s responsibility to review and understand the privacy policies and terms of use of any third-party vendors before engaging with them. We encourage you to read these policies to understand how your personal information may be collected, used, and shared.
    1. We have no control over the practices or performance of these third-party vendors and cannot be held liable for any consequences arising from your use of them, including but not limited to any performance issues, outages, or data breaches. Any interactions you have with these vendors are solely between you and them, and we are not responsible for any issues that may arise.

• LIMITATION OF LIABILITY
  1. To the maximum extent permitted by applicable law, the Company and its Affiliates shall not be liable to you or any third party under any provision of these Terms for any indirect, incidental, special, or consequential damages, including but not limited to loss of use, loss of data ,lost profits, business interruptions, or reputational harm arising from or related to these Terms, the Services, or the Website, regardless of the cause and the legal theory under which such liability is asserted, whether in contract, tort, strict liability, or otherwise, even if the Company, its suppliers, or licensors have been advised of the possibility of such damages.
  1. In no event shall the Company’s total liability to you for all damages, losses, and causes of action (whether in contract, tort (including negligence), or otherwise) exceed the amount paid by you to the Company, if any, for accessing or using the Services in connection with the transactions which are the subject of your claim, or one hundred fifty thousand euros (€150,000), whichever is lower.
  1. You acknowledge and agree that the disclaimers and limitations of liability set forth in these Terms reflect a reasonable and fair allocation of risk between you and the Company and that these limitations are an essential basis to the Company’s ability to make the Services available to you on an economically feasible basis.
  1. You agree that any claim or cause of action arising out of or related to these Terms or the use of the Services must be filed within one (1) year after such claim or cause of action arose, or be forever barred.

• INDEMIFICATION
  1. User shall indemnify and hold the Company, its Affiliates, and their respective shareholders, officers, directors, employees and representatives, harmless from any claims, liabilities, damages, losses, and expenses (including attorney fees) arising out of or related to: (a) your breach of these Terms; (b) any unauthorized or fraudulent transactions initiated by you or in your behalf; (c) any violation of applicable laws or regulations of any jurisdiction in connection with the Services; (d) any third-party claims arising from the your actions or omissions in relation to the Services.

• TAXES
  1. You are solely responsible for determining, reporting, and fulfilling any and all tax obligations arising from your use of the Services and any Transactions conducted in conjunction with the Services. This includes, but is not limited to, any applicable income tax, sales tax, value-added tax (VAT), goods and services tax (GST), or any other tax or duty imposed by any government authority.
  1. The Company does not provide tax advice, and nothing in these Terms should be construed as such. You are encouraged to consult with a qualified tax advisor to understand the tax implications of your activities related to the Services.
  1. You agree to indemnify and hold the Company harmless from any claims, penalties, or liabilities arising from your failure to comply with your tax obligations.
  1. The Company shall not be responsible for withholding, collecting, reporting, or remitting any taxes on your behalf.
• RISK DISCLAIMERS
  1. By using the Services, you acknowledge the risks associated with cryptographic and blockchain-based systems, including market volatility, fraudulent tokens, and the irreversible nature of blockchain transactions. You should have a basic understanding of digital assets and their risks.
  1. Blockchain technologies and digital assets are subject to evolving legal and regulatory conditions that may affect their use and value. You must stay informed and comply with all applicable laws and regulations.
  1. You are fully responsible for managing your Wallets, securing private keys, and protecting Wallet data.
  1. The Company does not assume liability for any losses resulting from security breaches or your negligence.
• DISPUTE RESOLUTION & GOVERNING LAW

These Terms shall be governed by, and construed, in accordance with the laws of Cyprus, without regard to conflict or choice of laws principles. The parties hereby consent to the exclusive jurisdiction of, and venue in, any court of competent jurisdiction located in Cyprus for the purposes of adjudicating any matter arising from or in connection with the Agreement.

• MISCELLANEOUS
  1. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

• The failure of the Company to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision by the Company.
  1. These Terms, along with the Privacy Policy and the Money Back Guarantee Terms, constitute the entire agreement between the User and the Company regarding the use of the Services.
  1. The User may not assign or transfer their rights or obligations under these Terms without the prior written consent of the Company.
  1. The Company reserves the right to assign or transfer these Terms at its sole discretion. These Terms are binding upon and shall benefit both parties, their successors, and any permitted assigns.
  1. The Company may update these Terms, its Privacy Policy and the Money Back Guarantee Terms at any time, in its sole discretion. If it does so, the Company will be deemed to have delivered a notice of  such update to you if it: (i) has posted the updated Terms on the Website; or (ii) has delivered notice of such update to you through other communications, including in person, in writing, by facsimile or by e-mail. You agree to check the foregoing sources regularly for updates and review any and all updates to the Terms. If you continue to use the Services after the Company has posted updates to its Terms, you shall be deemed to have agreed to be bound by the updated Terms. If you do not agree to be bound by the updated Terms, then your only recourse is to immediately notify the Company, and immediately and permanently cease all use of the Services.
  1. The Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, natural disasters, war, terrorism, riots, civil unrest, government action, internet disturbances, power failures, hardware failures, blockchain network congestion or failures, or any other events or circumstances beyond the Company’s reasonable control. In such events, performance of the Company’s obligations may be suspended for the duration of such condition without liability.
• CONTACT INFORMATION
  1. For inquiries, concerns, or support regarding these Terms, please contact us at info@sailo.tech.